English KELER - Extract of the Complaint Handling Regulation of KELER Group

Corporate actions

Akadálymentesség

Corporate actions

Keresés HU Akadálymentesség

Key documents

Regulatory documents

General Business Rules

KELER Risk Strategy

Management of Extraordinary Situations of KELER Group

Conflict of Interest Rules

Extract of the Complaint Handling Regulation of KELER Group

Anti-Fraud Policy of KELER Group

KELER Zrt. Code of Conduct and Business Ethics

Extract of the policy on the prohibition of insider trading and market manipulation

KELER Zrt. Policy on the prevention and reporting of incidents, abuses and violations of organisational integrity

Depository Announcements

KELER Announcement - Nr. 9-01- Access Management

KELER Announcement - Nr. 9-02- Finality

KELER Announcement - Process and Requirements of LEI code Application

KELER Announcement - Nr. 9-04 - Services Related to Hungarian Corporate Actions

KELER Announcement - Nr. 9-05 - Detailed rules of the Trade Reporting services

KELER Announcement - Nr. 9-06 - Handling of Dematerialised Securities

KELER Announcement - Nr. 9-10 - Procedures to Inform Clients Securely

KELER Announcement - Nr. 9-11 - Cut-off times to Receive Execute and Cancel Orders

KELER Announcement - Nr. 9-12- Availability of client relation systems

KELER Announcement - Nr. 9-14- Cross-Border Settlement of International Securities

KELER Announcement - Nr. 9-15 - Principles Of Extending Operating Hours

KELER Announcement - Nr. 9-19 - ISIN identifier issuance, deletion and the central register of securities

KELER Announcement - Nr. 9-20 - Detailed presentation of settlement orders

KELER Announcement - Rules of Managing Corporate Events Relating to Foreign Securities

KELER Announcement - Nr. 9-22 - Detailed rules for account management

KELER Announcement - Nr. 9-23 - Services provided through the WARP system

KELER Announcement - Nr. 9-24 - Detailed rules on management of penalties

KELER Announcement - Nr. 9-26- Detailed rules of sending accumulated interests

KELER Announcement - Nr. 9-27- Management of cash accounts

KELER Announcement - Nr. 9-28 - Custody of physical securities

Archive Depository Announcements

KELER Announcement - Foreign Currency Account Management

KELER Announcement - Real Time Processing Priority Order

KELER Announcement - Teller Services

KELER Announcement - T2S Operation

KELER Announcement - APA and ARM Reporting

KELER Announcement - EMIR Submission deadlines

KELER Announcement - Detailed Rules of KELER Services related to the Reports required by SFTR Regulation

KELER Announcement - Nr. 9-08 - LEI services provided to organisations not registered in Hungary

KELER Announcement - Segregation of Securities Accounts

KELER Announcement - Nr. 9-09 - LEI services provided to entities registered in Hungary

KELER Announcement - Central Credit Information System (CCIS)

KELER Announcement - On Internet-based services

KELER Announcement - REMIT Submission Deadlines

KELER Announcement - Tolerance Level

KELER Announcement - VIBER Transaction Fee

KELER Announcement - Collateral of XETRA Settlements

Condition lists

List of market data vending conditions relating to disclosure as per Articles 20 and 21 of MiFIR

Conditions of Interest Payment of KELER Ltd. for Holders of Cash Accounts

Admission forms

KID Documentation

SWIFT Documentation

KSDP Documentation

Financial Reports

Monthly Statistics

Yearly Statistics

EMIR / REMIT

MORE INFORMATION

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Key documents
Regulatory documents
Extract of the Complaint Handling Regulation of KELER Group

Extract of the Complaint Handling Regulation of KELER Group

Complaint Handling Procedure
The extract of KELER Group's Complaint Handling Regulation

Effective from: 24 October 2024

2024_10_24_KELER-Group Complaint Handling Procedure.pdf (226.7 kB)

Request for listening back

2023_10_16_Request for listening back.docx (31.9 kB)

Power of attorney for submitting a complaint

2022_02_18_POA for submitting a Complaint.pdf (95.6 kB)

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